# SHIPPING POLICY

Thank you for shopping with hirimo.com. This Shipping Policy explains our shipping options, delivery fees, processing time, restricted shipping locations, and other important shipping information.

## 1. Order Processing Time

All orders are processed within 1–3 business days after payment is successfully received.

Orders are not usually processed or shipped on weekends or public holidays. During peak seasons, promotions, or holidays, order processing may take slightly longer.

## 2. Shipping Methods & Fees

We currently offer the following shipping options based on your order amount:

### UPS/DHL Air Freight

For orders from $0.00 to $40.00, customers may choose UPS/DHL Air Freight.

Shipping fee: $12.00

This option is suitable for customers who prefer air freight shipping.

### UPS/DHL Standard Delivery

For orders from $0.00 to $40.00, customers may choose UPS/DHL Standard Delivery.

Shipping fee: $7.99

This is our standard paid shipping option for orders under $40.00.

### Free Air Freight

For orders from $40.00 to $70.00, customers are eligible for Free Air Freight.

Shipping fee: $0.00

Free shipping will be automatically available at checkout when the order amount meets the required range.

## 3. Estimated Delivery Time

Estimated delivery time may vary depending on the destination country, shipping method, customs clearance, and local carrier service.

In most cases, orders are delivered within 7–15 business days after shipment.

Please note that delivery times are estimates only and are not guaranteed.

## 4. Shipping Countries & Regions

We currently ship to selected countries and regions. Available shipping destinations will be shown at checkout.

If your location is not available at checkout, it means we currently do not support shipping to that address.

## 5. Sanctioned and Restricted Jurisdictions

To comply with applicable international sanctions laws, export control regulations, and trade restrictions, we do not sell, ship, provide services to, or otherwise conduct business with customers located in certain restricted jurisdictions.

At this time, our products and services are not available in the following countries and regions:

- Russia
- Cuba
- Iran
- North Korea
- Myanmar (Burma)

We reserve the right to refuse, cancel, suspend, or refund any order that is determined to originate from, be destined for, or otherwise involve any restricted jurisdiction, sanctioned individual, sanctioned entity, or prohibited transaction.

Customers are responsible for ensuring that their purchases comply with all applicable laws and regulations in their country or region. Any order found to violate applicable sanctions or trade restrictions may be cancelled without prior notice.

## 6. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.

Please allow some time for the tracking number to update after the package is handed over to the carrier.

## 7. Customs, Duties & Taxes

Customers are responsible for any customs duties, import taxes, or additional fees that may be charged by the destination country.

These charges are not included in the product price or shipping fee unless otherwise stated.

## 8. Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing an order.

We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at [hirimo@gmai.com].

## 9. Delayed or Lost Packages

Shipping delays may occur due to customs inspections, weather conditions, carrier delays, holidays, or other factors beyond our control.

If your package is significantly delayed, please contact us at [hirimo@gmail.com], and we will help you check the shipment status.

## 10. Order Changes or Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to make changes or cancel the order.

## 11. Contact Us

If you have any questions about shipping, delivery, or your order, please contact us:

Email: [hirimo@gmail.com]

Store Name: [hirimo.com]